Frequently Asked Questions

I primarily serve the mountains of Western North Carolina, including Asheville, Arden, Fletcher, Black Mountain, Hendersonville and the surrounding communities. If you’re outside of this area, feel free to reach out—I'm happy to discuss travel options or virtual support.

Every project is unique because every client, space and goal is different. The timeline depends on the size of the space, the volume of belongings and how quickly you’re ready to make decisions. During our initial consultation we’ll talk through your priorities and set a realistic schedule so you know what to expect.

Not at all! I like to start by decluttering and designing a system using items you already own. Only after we’ve pared down and assessed your space will I suggest bins, baskets or other products. This way you only invest in items that truly work for your new organized space and long‑term system.

We’ll begin with a complimentary phone or video consultation to discuss your needs, goals and any specific challenges. If we decide to work together, I’ll schedule an in‑home assessment to see your space, take measurements and develop a personalized plan and estimate. I’ll walk you through the process so you know exactly how we'll work together from start to finish.